Job Vacancies
Telecommunications Support Engineers
We are looking to appoint an additional two Telecommunications Support Engineers that will be fundamental to the company’s operational and service support capability, and a defined career path available, with future options. Full-Time – 37 hours/week, Gloucester office-based Role.
Who are we?
Cherry & White Ltd is an established telecommunications company serving Military, Government, Transport and Utility markets. Due to the continued growth, the company is looking to appoint a further two Telecommunications Support Engineers to enhance an already strong and competent team with different specialisms.
What are we looking for?
The company markets a wide range of PDH, SDH, Ethernet/IP, MPLS, Optical specialised, DWDM, Cellular and Wireless LTE based networking equipment and Syncronisation. We provide and manage a variety of SNMP based network management systems servers. The applicant must have a basic understanding of these technologies with specialist knowledge in at least two of the Key Technical Skills and experience within an engineering support environment.
We are looking for a positive, hardworking candidate who is willing to learn and keep on top of modern communication technologies as the telecommunication industry evolves. The company has a reputation for integrity and strong technical capability, the applicant will need to be a team player who can contribute ideas and apply good fault resolution methodology in an open environment. This person must also be capable of applying this knowledge both on-site with customers and in-house.
Ideally, the applicant should be educated to HNC level or above or have the relevant experience within the telecommunications sector and be eligible for UKSC & NPPV3 clearances with the availability to deploy into the field when required.
We provide 24/7 support to our customers so the ability to participate in an out of hours rota is essential. This will take the form phone support, Email support and the occasional customer site visit.
The company is offering an attractive salary for the right person, this will be very dependent on experience and their levels of knowledge.
This is not an IT role or suitable for cable installers.
Key Technical Skills (Minimum of 2 of the below)
- Specialist knowledge in Optical Networks and associated hardware.
- Understanding of Cellular LTE.
- Routing & Switching protocols.
- Network Syncronisation (PNT).
- Experience in the use of test equipment such as optical power meters & light sources, BERT’s, cellular scanners and multi-meters.
- Able to conduct testing and produce full comprehensive test documentation / reports.
- Experienced in fault finding methodology.
- The ability to manage fault tickets process from beginning to end.
- Ability to administer and run turnkey projects.
- Experience with remote network management platforms.
- Experience in Cisco hardware and configuration, ideally with CCNA level qualifications or working towards.
Key Supporting Skills
- Excellent communication skills both verbally and written, internally and externally.
- Comfortable engaging with both customers and suppliers on technical and project related matters.
- Experience using Microsoft applications, such as Word, Excel and PowerPoint.
- Ability to work as part of team or autonomously using their own initiative.
- The ability to train other members of the team and customers.
- Ability to transfer existing skills to the Cherry & White environment, technically, process-wise and by experience.
- Ability to work under pressure and to given deadlines.
- Available to carry out field activities as when the business requires, to include GPS & cabinet surveys, Installation of telecoms equipment, commissioning and fault rectification.
Personal Attributes
- A good work ethic that shows pride for their work and appearance.
- Willingness to learn.
- Flexible approach to work.
- Team player.
- Full clean driving license.
Additional Desirables
- Hold or previously held any telecommunications-related courses/qualifications with regards to theory, installations, testing, commissioning, power & H&S.
- Technical pre-sales or Proof of concept experience.
Junior Telecommunications Support Engineer
We are looking to appoint additional Junior Telecommunications Support Engineers that will be fundamental to the company’s operational and service support capability, and a defined career path available, with future option. Full-Time – 37 hours/week, Gloucester office-based Role.
Who are we?
Cherry & White Ltd is an established telecommunications company serving Military, Government, Transport and Utility markets. Due to the continued growth, the company is looking to appoint a further two Telecommunications Support Engineers to enhance an already strong and competent team with different specialisms.
What are we looking for?
The company markets a wide range of PDH, SDH, Ethernet/IP, MPLS, Optical specialised, DWDM, Cellular and Wireless, LTE based networking equipment and Syncronisation. We provide and manage a variety of SNMP based network management systems servers. Applicants must have a basic understanding current technology.
We are looking for positive, hardworking candidates who are willing to learn and keep on top of modern communication technologies as the telecommunication industry evolves. The company has a reputation for integrity and strong technical capability, and applicants will need to be a team player who is willing to learn and progress their career within a growing business.
Applicants should have experience within the telecommunications sector and be eligible for UKSC & NPPV3 clearances with the availability to deploy into the field when required.
We provide 24/7 support to our customers so the ability to participate in an out of hours rota is essential. This will take the form phone support, Email support and the occasional customer site visit.
The company is offering an attractive salary for the right person, this will be very dependent on experience and their levels of knowledge.
This is not an IT role or suitable for cable installers.
Key Technical Skills
- Understanding, experience or knowledge in Optical Networks and associated hardware.
- Understanding, experience or knowledge in the use of test equipment such as optical power meters & light sources, BERT’s, cellular scanners and multi-meters.
- Understanding, experience or knowledge of Cellular LTE.
- Understanding, experience or knowledge Routing & Switching protocols.
- Understanding, experience or knowledge network synchronisation.
- Understanding, experience or knowledge in fault finding methodology.
- Understanding, experience or knowledge with remote network management platforms.
- Understanding, experience or knowledge in Cisco hardware and configuration.
Key Supporting Skills
- Confident communicator both verbally and written, internally and externally.
- Comfortable engaging with both customers and suppliers on technical and project related matters.
- Experience using Microsoft applications, such as Word, Excel and PowerPoint.
- Ability to work as part of team or autonomously using their own initiative.
- Ability to work under pressure and to given deadlines.
- Available to carry out field activities as when the business requires, to include GPS & cabinet surveys, Installation of telecoms equipment, commissioning and fault rectification.
Personal Attributes
- A good work ethic that shows pride for their work and appearance.
- Willingness to learn.
- Flexible approach to work.
- Team player.
- Full clean driving license.
Additional Desirables
- Experience within a project engineering environment.
- Technical pre-sales or Proof of concept experience.
Interested in applying?
Please send your CV to our HR department via the following email address…
hr@cherry-white.co.uk
Get in touch
To talk to a member of our team, please call the relevant number below. Alternatively, please complete the web form and one of our representatives will contact you within 24 hours.
Call us
Sales
+44 (0)1452 764694
Technical
+44 (0)1452 764692
Finance/Admin
+44 (0)1452 764702
Operations
+44 (0)1452 764693
